RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange it within 30 days of delivery.

Return Policy

  • Items must be unworn, unwashed, and in original condition with all tags attached.
  • Returns must include the original packaging and any accessories.
  • Final sale items (e.g., discounted or clearance products) cannot be returned or exchanged.

How to Return an Item

  1. Request a Return Authorization – Contact our customer service team to initiate a return.
  2. Pack Your Item Securely – Use the original packaging if possible.
  3. Ship Your Return – Send the package using a trackable shipping method.

Return Costs

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • Refunds will be issued to the original payment method within 10 business days of receiving the returned item.

Exchanges

  • Exchanges are subject to product availability.
  • If the desired item is out of stock, we will issue a refund instead.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us immediately. We will cover return shipping and arrange for a replacement or refund.

Refund Processing

  • Refunds are processed within 5-10 business days after we receive and inspect the returned item.
  • Depending on your bank, it may take additional time for the refund to reflect in your account.

Non-Returnable Items

  • Personalized or custom-made products
  • Final sale items (marked as non-returnable at purchase)
  • Items without original tags or packaging

International Returns

  • International customers are responsible for return shipping costs and any applicable customs fees.
  • We recommend using a tracked shipping method for returns.

Frequently Asked Questions

Q: Can I return a product after 30 days?
A: Unfortunately, we only accept returns within 30 days of delivery.

Q: How do I know if my return was received?
A: You will receive a confirmation email once your return is processed.

Q: Can I exchange an item for a different size or color?
A: Yes, as long as the item is in stock. Contact us for assistance.

Q: What if my item arrives damaged?
A: Please contact us immediately with photos of the damaged item and packaging.

For any further questions, please reach out to our customer service team.